At Angeologos Long Island, we strive to provide high-quality products and services to our customers. We understand that there may be times when you need to return a product or request a refund. This Return and Refunds Policy outlines the terms and conditions for returning products and receiving refunds.

Eligibility for Returns

Standard Products

We accept returns of standard, non-customized products within 30 days of the purchase date. To be eligible for a return, the product must be unused, in the same condition as when you received it, and in its original packaging.

Customized or Personalized Products

Customized or personalized products are not eligible for return or exchange unless they arrive damaged or defective. Please ensure that all details provided for customization are accurate before placing your order.

Spiritual Counseling Services

Refunds for spiritual counseling services are subject to the following conditions:

• Cancellations made at least 24 hours before the scheduled session are eligible for a full refund.
• Cancellations made less than 24 hours before the scheduled session may be subject to a cancellation fee or may not be eligible for a refund, depending on the circumstances.
• No-shows or missed appointments are not eligible for a refund.

Return Process

Requesting a Return

To initiate a return, please contact us at [Your Contact Email] with your order number and a brief explanation of the reason for the return. We will provide you with further instructions on how to return the product.

Return Shipping

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Condition of Returned Items

All returned items must be in their original condition, including all accessories, packaging, and documentation. If the item is returned damaged, used, or missing parts, we reserve the right to deny the return or charge a restocking fee.

Refunds

Processing Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [Your Contact Email].

Partial Refunds

In some cases, only partial refunds may be granted, such as:

• Products that are returned more than 30 days after delivery.
• Items that are not in their original condition, are damaged, or have missing parts not due to our error.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at [Your Contact Email] to arrange the exchange. We will provide instructions for returning the defective item and shipping the replacement.

Non-Returnable Items

Certain types of items are not eligible for return, including:

• Gift cards.
• Downloadable software or digital products.
• Perishable goods, such as food, flowers, or plants.
• Intimate or sanitary goods.
• Hazardous materials or flammable liquids or gases.

Contact Us

If you have any questions or concerns about our Return and Refunds Policy, please contact us at:

Angeologos Long Island
Email: AngeologosLI@gmail.com
Phone: +1 (631) 406-7241
Address: 363 Route-111 Smithtown, NY 11787 United States

---

Last Updated: 23 Aug 2024

---

This Return and Refunds Policy is designed to ensure transparency and fairness in handling returns and refunds for our products and services. We aim to provide our customers with a smooth and satisfactory experience in case of any issues with their purchases.